Apps: towards an interactive development process

September 23, 2016

When you say ‘business,’ you say ‘apps.’ Today, everyone has at least a few apps on their mobile device that make life more convenient.

In organizations, however, apps often play a different role: some employees – such as service or maintenance engineers – use them to access information crucial to doing their job. If this is the case, the app better be user-friendly – because your staff needs to be able to work with it swiftly. Therefore, it’s important to realize that the development of apps require a different way of working compared to regular software. Allow us to elaborate.

No manuals, please

Let’s start with the golden app rule: all apps need to be intuitive and user-friendly. Nobody reads an app manual. If you create one, you will lose your users in an instant. So ensure your app is easy to understand and focused on its primary goal.

Involve your end user

If you want your app to be successful, you need to enter into a very interactive development process with your end user. This means that end users should start working with your app right after you’ve created it, so they can tell you what’s working for them and what’s not. Only if you allow users into your environment, you will get the right feedback. In other words: the developer and the end user need to be in close contact with each other.

Collaborate and prototype

If an end user tells you that the buttons aren’t in the right places or certain texts raise questions, it’s the developer’s turn: he needs to make quick changes in the environment, so the next feedback round can be held. The development cycle has changed drastically over the years, narrowing week-long processes down to hours. Consequently, this type of intensive collaboration means that you should be able to prototype swiftly.

A beneficial result of working closely with your end users is that the acceptance level is incredibly high. Not strange if you think about it: they’ve been on this ‘app journey’ with you all along!

Would you like to know how we can help you move your applications from proprietary or legacy platforms to the cloud and enjoy efficient app development benefits? Please don’t hesitate to contact us. We will be happy to discuss your opportunities!